Start / Stop Service

Water Supply and Wastewater Service Connections - Information for Customers
Connection of properties to existing YCUA water supply and wastewater infrastructure is a multiple step process that may involve interaction with several different departments at YCUA. Service Connections outlines the connection procedure. YCUA Water Service Rules

Start Service - Open Account

Accounts may be opened by telephone (734) 484-4600 or in person at YCUA, 2777 State Road, Ypsilanti. 

Stop Service - Closing Account

Accounts may be closed by telephone (734) 484-4600 or in person at YCUA, 2777 State Road, Ypsilanti. It is important to provide us with your forwarding address. Your water meter will be read on the date that you have requested your service to be terminated. A final bill will be sent to your new address.

Realtor & Title Company - Request for Water/Sewer Status  Please use this form to request pre-closing account information for water and sewer utilities, special assessments and outstanding invoices. 

Property Owner's Duplicate Billing Request*   Please use this form to request duplicate billing for water and sewer utilities for a property owner with a rental tenant.

*NOTE: Rental tenants cannot opt into paperless billing.