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WATER and SEWER SERVICE EMERGENCIES - FREQUENTLY ASKED QUESTIONS


Q. What should I do if I experience a water main break?

A. To report a water main break, please call YCUA seven days a week, 24 hours a day at 734-544-7316 or 734-484-4600.

Q. What should I do if my sewer is backing up in my house or business?

A. First, please call YCUA seven days a week, 24 hours a day at 734-544-7316 or 734-484-4600. YCUA will determine where the issue or restriction is. This is accomplished by opening sewer manholes and inspecting the sewer main to assure the main is flowing properly. If the sewer main is observed to be restricted, YCUA will immediately remedy the issue. If the sewer main is determined to be flowing properly, the homeowner or business owner will be advised to call a plumber and have their sewer lead cleaned out from the home or business to the sewer main.

Q. What should I do if my street catch basin or storm sewer is backed up causing my street to flood?

A. If you live in the City of Ypsilanti, call the City Department of Public Works at 734-482-7894. If you live in the Township of Ypsilanti, call the Washtenaw County Drain Commission at 734-222-6860.

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YCUA

Ypsilanti Community Utilities Authority
2777 State Road, Ypsilanti, Michigan 48198-9112
734-484-4600

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